Fees | Norton Summit Medical Centre

ABOUT US

Situated in the beautiful Adelaide Hills amongst vineyards and cherry orchards, Norton Summit Medical Centre is a family orientated and accredited practice.

Established for over 30 years we pride ourselves on continuity of excellent patient care. We are determined to keep the values of family medicine alive in a welcoming, friendly and quality driven environment.

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Medical Records & Privacy

Your medical record is a confidential document. It is the policy of the practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. The practice adheres to the National Privacy Principles. You can access a copy of our privacy policy here.

If requested a copy of your health record including electronic record can be provided following your signed authority.

Feedback

We value your feedback and endeavour to respond to your suggestions as soon as possible and to continuously improve our service. From time to time we might also ask you to complete a confidential evaluation questionnaire as part of AGPAL accreditation.

If you are unhappy with any aspect of the care from Norton Summit Medical Centre then please let us know. Talk to your doctor, our practice manager or the receptionist and we will try our best to help. We believe problems are best resolved within the practice as this helps us to continuously improve.

External complaints can be made by contacting the Health and Community Services Complaints Commissioner Office. Ph: 8226 6010 or freecall 1800 232 007.